Terms of service

These terms set out what you can expect from Autodm.chat, and what we expect from you. Please read them before you connect an Instagram account.

Agreement

These terms are an agreement between you and [FULL LEGAL NAME], a sole proprietor trading as Autodm.chat. In these terms, “we” and “us” mean the operator, and “you” means the person using the service.

By requesting early access, signing in or connecting an Instagram account, you agree to these terms. If you do not agree, please do not use Autodm.chat.

Our Privacy policy explains how we handle information about you and about the people who comment on your posts.

Who can use it

You can use Autodm.chat if:

you are 18 or older
you have an Instagram Business or Creator account
that account is linked to a Facebook Page you manage

During early access, we open accounts a few at a time.

The service

When someone comments one of your keywords on your Instagram post, Autodm.chat sends them your reply as an Instagram private reply. If you choose, it also posts a public reply under the comment.

You can run several automations. Each one has its own keywords, reply text, on/off switch and the posts it watches. A master switch pauses all of them.

Autodm.chat uses Meta’s official Instagram API with Facebook Login. It is not affiliated with or endorsed by Meta.

It depends on Meta

Autodm.chat can only do what Meta’s API allows. This means:

Meta can change or limit the API. When it does, the service may change or stop working, in part or in full.
We do not guarantee that every reply is delivered.
Instagram’s limits always apply.

Instagram’s limits, which the service always follows:

One private reply per comment, within 7 days of the comment.
Follow-up messages only if the person replies, within 24 hours of their reply.
Public replies only on top-level comments.

The service also never answers the same comment twice, and it ignores your account’s own comments.

Your responsibilities

Replies go out from your Instagram account, in your name. You are responsible for what they say.

When you use Autodm.chat, you agree to:

follow Instagram’s Community Guidelines, Meta’s Platform Terms and the law
not use it to send spam
not send misleading content, or content that Instagram or the law prohibits

Early access and pricing

Autodm.chat is free during early access.

If we introduce paid plans, we will announce them by email first. We will not charge you anything unless you choose a plan.

Suspension and ending

You can stop at any time. Pause everything with the master switch, or disconnect in Settings. Disconnecting deletes your data straight away and switches the service off. The Data deletion page has the details.

We may suspend or end your access if you break these terms or Instagram’s rules, or if Meta limits or ends the service’s access to its API. We may also stop offering Autodm.chat.

Your content and our service

Your keywords, reply texts and settings are yours. You let us store and use them only to run Autodm.chat for you.

Autodm.chat, including its software, design and name, belongs to us. Using the service does not give you any rights to them.

Disclaimers

As far as the law allows, Autodm.chat is provided “as is” and “as available”.

We do not promise that the service will always be available or free of errors, or that every reply will be delivered.

We do not control Instagram, Facebook or Meta’s API, and we are not responsible for changes Meta makes to them.

Limitation of liability

As far as the law allows, our total liability to you for all claims about Autodm.chat is limited to the fees you paid us in the 12 months before the claim, or [AMOUNT, e.g. ₹1,000], whichever is greater.

We are not liable for indirect losses, such as lost profits, lost sales or lost data.

Indemnity

If someone makes a claim against us because of your replies, or because you broke these terms or the law, you agree to cover our reasonable losses and costs from that claim, including legal fees.

Governing law and courts

These terms are governed by the laws of India. The courts at Kolkata, West Bengal, will decide any dispute about them.

Changes

If we change these terms, we will post the new version on this page and update the date at the top. For material changes, we will also email you.

If you keep using Autodm.chat after a change takes effect, you accept the new terms.

Contact

Questions about these terms: support@autodm.chat.

[FULL LEGAL NAME], trading as Autodm.chat
[REGISTERED ADDRESS], Kolkata, West Bengal, India

Grievance officer: [FULL LEGAL NAME], support@autodm.chat