Data deletion

You can delete your data yourself, or ask us to do it. Here is every way.

Delete everything yourself

This takes effect straight away.

1. Sign in to Autodm.chat.
2. Open Settings.
3. Choose Disconnect.

This immediately deletes:

• your automations
• your reply history
• the records of comments already handled
• post information
• your Instagram account ID and username, and your Facebook Page ID
• your access tokens
• your keywords, reply texts and settings

The service also switches off, so no more replies are sent.

Remove Autodm.chat’s access on Facebook

This takes back the access you gave Autodm.chat when you connected.

1. On Facebook, open Settings and privacy, then Settings.
2. Open Business integrations.
3. Find Autodm.chat and remove it.

To delete the data we already hold as well, disconnect in Autodm.chat or email us.

Ask us by email

Write to support@autodm.chat from the email address on your account. Include your Instagram username.

We confirm we have your request within [7] days, and finish deleting your data within [30] days.

If you commented on a post

If you commented on an Instagram post by an account that uses Autodm.chat, we may hold your username, your comment and the replies sent to you.

You do not need an Autodm.chat account to have them deleted. Email support@autodm.chat with your Instagram username, and we will delete your comment records. The same timing applies as above.

What we keep, if anything

Backups: [BACKUP RETENTION: NONE, OR UP TO N DAYS].

We also keep anything the law requires us to keep, for as long as it requires.

Early-access emails are kept until early access ends, or until you ask us to delete them.

The Privacy policy lists everything we store and why.